1. Definitions
- “Platform” means the GOYIN mobile application, software, and related services used to connect Drivers with Users.
- “Driver App” means the GOYIN mobile application used by Drivers to receive and complete service requests.
- “User” means an individual or entity requesting transportation or delivery services through the Platform.
- “Services” means transportation services and delivery services provided by Drivers to Users through the Platform.
- “Vehicle” means the vehicle registered by the Driver and approved by GOYIN for the provision of Services.
2. Nature of the relationship
2.1 Independent contractor
The relationship between GOYIN and the Driver is strictly that of independent contractors.
Nothing in this Agreement shall be interpreted as creating:
- an employment relationship
- a partnership
- a joint venture
- an agency relationship
The Driver is not an employee, agent, or representative of GOYIN.
2.2 No control over Driver activities
GOYIN provides a technology platform that connects Drivers and Users. GOYIN does not direct or control the Driver’s activities, including:
- when the Driver logs into or out of the App
- whether the Driver accepts ride requests
- how long the Driver provides services
- the routes taken during transportation
Drivers retain full discretion regarding when and how they provide Services.
2.3 Driver-User relationship
The Driver acknowledges that each Transportation Service creates a direct legal relationship between the Driver and the User.
GOYIN is not responsible for the conduct, actions, or omissions of Users.
3. Driver account
3.1 Registration
To provide Services, Drivers must register and maintain an active Driver Account on the GOYIN Platform.
Drivers must provide accurate and up-to-date information including:
- Full name
- Valid driver’s license
- Contact information
- Bank or wallet details for payments
- Vehicle information
Drivers agree to update their information whenever it changes.
3.2 Account security
Drivers are responsible for maintaining the confidentiality of their account credentials.
Drivers must immediately notify GOYIN of:
- Unauthorised account access
- Suspected security breaches
Drivers may maintain only one Driver Account and may log in on only one device at a time.
GOYIN may suspend or terminate access if fraudulent or suspicious activity is detected.
4. Driver eligibility and requirements
Drivers represent and warrant that they:
- Possess a valid driver’s license.
- Have all required permits, licenses, and approvals required under applicable law.
- Have the legal authority to enter this Agreement.
- Will comply with all applicable laws and regulations.
- Will provide services professionally and with reasonable care.
- Maintain valid vehicle and liability insurance.
- Maintain high standards of safety, professionalism, and courtesy.
GOYIN may conduct background checks or driving record checks where available.
Failure to meet these requirements may result in suspension or permanent deactivation.
5. Vehicle requirements
The Driver must ensure that any Vehicle used to provide Services:
- is legally registered
- is roadworthy and maintained in good working condition
- meets all safety standards required by law
- is insured according to applicable regulations
GOYIN reserves the right to require inspection or documentation for Vehicles used on the Platform.
6. Safety and conduct
Drivers must prioritise the safety of Users and the public.
Drivers must not:
- drive recklessly or dangerously
- operate a vehicle under the influence of alcohol or drugs
- allow unauthorised passengers during trips
- harass, threaten, or harm Users
- operate an unsafe vehicle
Violations may result in immediate deactivation and possible reporting to authorities.
7. Privacy and data use
GOYIN may collect and process personal information about Drivers, including:
- location data
- trip information
- account information
This information may be used to:
- operate and improve the Platform
- resolve disputes
- investigate complaints
- comply with legal obligations
- ensure safety and fraud prevention
Drivers agree not to use User personal information for any purpose other than completing a trip.
8. Service requests
When the Driver is active on the Platform, service requests may appear on the Driver App.
Drivers may accept or decline any request.
Once a request is accepted, the Driver must:
- proceed promptly to the pickup location
- wait for the User as required by platform rules
- transport the User to the destination without unauthorised stops
Drivers agree to make reasonable efforts to complete accepted trips.
9. Ratings and feedback
Users may rate Drivers following completion of a trip.
Drivers may also rate Users.
Drivers must maintain a minimum rating threshold determined by GOYIN to remain active on the Platform.
GOYIN may use ratings and feedback to monitor service quality.
10. Payments
10.1 Fare payments
Users may pay for trips through:
- digital payments via the Platform
- cash payments directly to the Driver
GOYIN acts as a limited payment collection agent for digital payments.
10.2 Trip payments
Drivers will receive payment for completed trips according to the fare structure and policies established by GOYIN.
Payments may include:
- trip fares
- tips
- toll reimbursements
- promotional incentives
10.3 Payment schedule
Subject to minimum payout thresholds, payments may be made periodically in the week or through other payout options made available on the Platform.
Drivers are responsible for ensuring their payment information is accurate.
11. Service fees
In exchange for access to the Platform, Drivers agree to pay GOYIN a Service Fee calculated as a percentage of each completed trip fare.
GOYIN may adjust the Service Fee based on market conditions with notice provided through the Platform.
12. Taxes
Drivers are independent contractors and are responsible for:
- registering for taxes where required
- reporting income earned through the Platform
- paying all applicable taxes and government charges
GOYIN may report Driver earnings to relevant tax authorities where required by law.
13. Termination
GOYIN may suspend or terminate Driver access to the Platform at any time if:
- the Driver violates this Agreement
- safety concerns arise
- fraudulent activity is suspected
- the Driver damages GOYIN’s reputation or business
Drivers may also stop using the Platform at any time.
14. Limitation of liability
GOYIN provides the Platform “as is” without guarantees of availability or performance.
GOYIN shall not be liable for:
- indirect or consequential damages
- loss of profits
- personal injury or property damage arising from services provided by Drivers
15. Indemnification
Drivers agree to indemnify and hold GOYIN harmless from any claims, damages, or liabilities arising from:
- their use of the Platform
- the provision of Services
- violation of this Agreement
- infringement of third-party rights
16. Governing law
This Agreement shall be governed by the laws of the Federal Republic of Nigeria.
Any disputes arising from this Agreement shall fall under the jurisdiction of Nigerian courts, with arbitration proceedings conducted in Kaduna, Nigeria where applicable.
17. General provisions
GOYIN may update this Agreement from time to time.
Updated versions will be communicated through the Platform. Continued use of the Platform constitutes acceptance of the updated Agreement.
If any provision of this Agreement is found invalid, the remaining provisions will remain in full force and effect.
18. Acknowledgement
By registering as a Driver on the GOYIN Platform, you confirm that:
- you have read and understood this Agreement
- you agree to comply with its terms
- you authorise GOYIN to collect location data for operational purposes
For questions or support regarding these Terms, you may contact:
GOYIN Logistics Ltd
- Email: support@goyin.africa
- Website: www.goyin.africa
Driver acceptance
I agree to the GOYIN Driver Agreement and authorise location tracking as required to provide services through the Platform.